I’m having the same problems and reported it on the customer service phone line yesterday, but haven’t heard back from them yet. I hope they get this resolved as my federal fiscal fuse is already pretty short! *grin*
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Director of Library & Information Technology Services
Title III Project Director
Department of Education Title III List Server
[mailto:[log in to unmask]] On Behalf Of Bruce Vieweg
Sent: Tuesday, November 07, 2006 7:42 AM
To: [log in to unmask]
Subject: Annual report
I have experienced all kinds of problems in entering our annual report. Tables being reset to zero - including the budget table; and selective outcomes. I've not been able to download a full copy of the draft report without assistance from technical support; this morning I had an error that total expenditures didn't match which did not appear to be the case - at least from what was visible to me.
I've had to contact technical support nearly a dozen times. They have been terrific, but as I entered the budget data for about the 5th time, my patience is starting to be tested just a bit.
I'd appreciate hearing if I am alone in this, or if others have similar experiences.
Bruce Vieweg, Associate Vice President and Chief Information Officer
Director, Title III Strengthening Institutions Grant